Organize your conference call by notifying all participants of the date and time for your conference call and provide them with the conference dial-in number and participant access code.
Login to your FreeConferenceCallHD account at www.freeconferencecallhd.com and go to the Conference Preferences tab to preset your preferences before your conference call begins.
What are Conference Preferences?
Preferences allow you to set your conference features like entry and exit tones to be on or off when a participant joins the conference call. It allows you to disconnect callers if the host is not present, and the caller count feature can be turned on or off.
At the specified time all participants dial the conference dial-in number and enter the participant access code. As the host you will also join via telephone with the same conference dial-in number and host access code.
To view your live conference call login to your account and go to the Conference View tab.
When participants join your conference call, you may assign a name to them to identify them when they are speaking. To assign names click on the Caller Name field and type in the participants’ name.
Record your conference call by clicking ON under the record button found on the left of your Conference View page. The button will display that recording is on. To stop and save the recording, simply click on OFF and it’ll display that the recording function is off.
There are several ways to mute participants.
On the left of the Conference View page, locate the Mute drop-down under Web Controls. To start Q&A, select Q&A from the drop-down list. Participants hear the voice prompt: “Q&A session has started. To ask your question, please press *6.” Participants are prompted to press 1 to confirm and placed in the Q&A queue. The host can click a participant name or caller number to allow the participant to ask a question. Click End Session at any time to end Q&A and unmute all participants.
To broadcast uploaded audio files and previously recorded conferences, select Broadcaster from the main navigation. From the Broadcaster page, upload an audio file or select a previously recorded conference call to play back over an active conference call. Click Broadcast to the left of the file you want to play. Stop, resume and pause broadcasting at any time.
There are two ways to place participants on hold during a conference call.
On the left of the Conference View page under Web Controls, locate the Conference Lock button. The button will start in the red/Off position. To lock the conference and prevent new participants from joining, toggle to green/On. To unlock, toggle back to red/Off.
There are two ways to disconnect participants from a conference call.
After each conference call, the host receives a Call Detail Report (CDR) via email. The CDR lists caller information, number of callers, start time, end time and duration.
Conference details can also be accessed from your account. Log in to your account and select History & Recordings from the main navigation. Filter through conference history by date, or additionally filter by selecting 1-All Conferences, 2-Conferences with Recording Only or 3-Conferences and Missed Calls from the drop-down. Click Search for results.
Under Info, click Info to view conference details and download the CDR as a PDF or CSV file.
Under Recording Options, choose Playback, Lock, Delete, Share and Download. Click Download, then the blue Audio Only button to save to a computer.
Click Playback to open a recording playback pop-up window. From this window, view participants, download and copy a link to the recording.
Under Recording Options, choose Playback, Lock, Delete, Share or Download. Click Share to open the Share pop-up window. There are several options:
Under Recording Options, choose Playback, Lock, Delete, Share or Download. Click Lock to password-protect the recording. Create a numeric password of up to six digits in the field that can then be shared at your discretion.